Feedback Innovations provides emergency medical services (EMS) agencies with the most comprehensive program for evaluating patient satisfaction and the quality of pre-hospital care.
Our Assessment of Service Quality is a valuable system for our clients, who are committed to upholding the highest standards of patient care by offering best-in-class EMS.
Ambulance providers use the Feedback Innovations system to collect and analyze data from every EMS call, and benchmark their results to a database. This powerful tool allows our clients to objectively and accurately assess the performance of their service and employees, including EMTs and paramedics. It also helps them identify ways to improve the efficiency and quality of their operations.
SAMPLE PATIENT COMMENTS REPORT
SAMPLE VITAL SIGNS REPORT
FEEDBACK INNOVATIONS PRICING SCHEDULE
Login – Demo
Pasword – MyAmbulance1$ (case sensitive)
- When you log into the system you will see the dashboard. Click on any graph to enlarge it.
- Click on the Resposnes tab to see individual surveys. Click on any line to see that specific response.
- Click on Reports. Here you will be able to generate custom reports either on the screen or in PDF. You have to use the date range 4/1/12 to 4/30/12 since that is the date range we have data loaded for into the demo site.
- You can run searches to look for individual responses, customers or answers.